Network Software License

This article will cover server setup, activation, and client configuration for a new Network Software License.

Server Setup

Network keys are generally activated on a ‘host’ server, then accessed by client (end-user) machines connected to the same network as that server.

Upon creation of the license, an email is sent by our licensing administrator containing basic installation and license activation information, including an activation code that can be used with a Full Installation server setup.

Alternatively, you can choose a License-Only setup, which will require a file exchange to activate.

License-Only Activation

License Environment Installation

If you do not intend to run the EdgeWise software on the server and only need to host the license there, you can use license-only activation to install the necessary licensing environment, then activate the license through a file exchange with our licensing administrator.

You will use a different installer than the standard EdgeWise Installer executable. Please download and unzip this folder: EdgeWiseSoftwareLockNetworkSetup.zip

The folder will contain 3 files for setting up the license environment:

-haspdinst_EdgeWise.exe
-Haspdinst_Runner.bat
-RUS-EWLicenseTool.exe

Once the folder is unzipped, right click the Haspdinst_Runner.bat file and Run as administrator to install the licensing environment. You should see a pop-up window stating ‘Operation successfully completed’ once installation is complete.

File Collection

RUS Tool

Once the license environment is installed, the next step will be to collect a .C2V file from the RUS-EWLicenseTool, which is included with the zip folder above.

Open a file explorer and navigate to the file path where you placed the EdgeWiseSoftwareLockNetworkSetup.zip folder and open the RUS-EWLicenseTool or Windows search “RUS” and it should appear.

Select Installation of new protection key, then click the Collect Information button to generate and save the necessary .C2V file

Attach the saved .C2V file and send it to licensing@clearedge3d.com

Fig 1: Collecting a new C2V file

Applying the License File

Once the necessary .C2V file has been received by our licensing department, it will be used to program your license key and generate a .V2C file for you to apply. The .V2C file will be sent as an attachment in response to the email containing your .C2V file, and should be downloaded to the computer where it will be applied.

RUS Tool

Open a file explorer and navigate to the file path where you placed the EdgeWiseSoftwareLockNetworkSetup.zip folder and open the RUS-EWLicenseTool or Windows search “RUS” and it should appear.

Click the Apply License File tab, then click the … button at the bottom right to browse for and select the .V2C file you received from our Licensing team.

Once the .V2C is selected, click the Apply Update button.

A success message will appear in the RUS window once the .V2C file has been applied.

Fig 2: Applying the V2C file

Once the RUS window displays a success message, the license has been applied. Client machines will still need to undergo the Client Machine Configuration listed below in this article.

Full Installation

In this circumstance, EdgeWise will need to be fully installed prior to license activation. This is usually only performed if users will be using remote desktop to access EdgeWise on the server itself instead of pulling a license seat to use on their own machines.

Once installation is complete, the EdgeWise License Installer window will appear. This is where you can copy and paste the emailed activation code.

Fig 3: EdgeWise License Installer window

If you have already installed EdgeWise prior to receiving your license activation code, you can access the EdgeWise License Installer via Windows search, or at this file path: C:\Program Files\ClearEdge3D\EdgeWise\Tools\EdgewiseLicenseInstaller.exe

Existing License on Machine

If you already have an EdgeWise license on your computer, you will first see this dialogue:

Fig 4: Update License Dialog

Please select No if you are only updating your EdgeWise version and do not need to activate a new license.

Please select Yes if you need to activate a new license and have received the activation code via email.

Once you have successfully entered the activation code, you will see a confirmation dialog noting the expiration date of the license and an option to open this Knowledge Base

Should you experience any error messages or unexpected behavior in the activation process, please check the License Troubleshooting articles, or email support@clearedge3d.com with screenshots of the error message(s).

Client Setup

Before any Client configuration can be performed, the user will need to install EdgeWise. Ensure the user unchecks the Launch License Utility checkbox, as they will not need to activate any licenses locally on their machine.

Once installation is complete and the license has been activated on the server, you should configure the client machines that will be accessing the hosted license over the network. This can be done in the Sentinel Admin Control Center

Ensure that the client machine is connected to the same network as the server hosting the license
On the client machine, open a web browser and navigate to Thales Sentinel ACC: Configuration (the license manager)
Check the Allow Access to Remote Licenses checkbox
In the Remote License Search Parameters box, place the IP address or FQDN of the server hosting the license
Click Submit, then click Sentinel Keys at the top left of the page

Fig 5: Client Configuration in Sentinel ACC

On the Sentinel Keys page, the key information should now be visible, and the Location should indicate the server machine name. The connection to the server may take a minute or two to populate.

Fig 6: Server Key in Sentinel ACC

This indicates a complete configuration, and EdgeWise should now run on the client machine as expected.