Getting Started Our ClearEdge3D products EdgeWise and Verity+Rithm using the Sentinel Licensing System provided by Thales. When attempting to activate a license or troubleshoot licensing errors, the system can be quite complex. The purpose of this article is to provide a Licensing Glossary for all terms that we use in… Read more »
Getting Started This article is designed as a general troubleshooting gambit for licensing issues with ClearEdge3D products EdgeWise and Verity + Rithm. It is called a licensing gambit, because one of these steps is usually the resolution for a majority of licensing issues that we deal with in tech support… Read more »
Getting Started This article is designed to document some of the most common errors related to licensing within our software EdgeWise and Verity + Rithm. While this document is not exhaustive, we hope to expand this document into the future to include as many licensing errors as possible to provide… Read more »
Getting Started This article is designed to provide some answers to frequently asked questions about licensing within our software EdgeWise, and Verity + Rithm. These three pieces of software all use the Sentinel Licensing System provided by Gemalto. While this article may provide some answers to frequently asked questions regarding… Read more »
Getting Started This article will cover how to silently install EdgeWise on a user’s machine. To begin, make sure you have downloaded the EdgeWise installer from our website, and take note of where the installer is located on your machine. Command Prompt It is important to note that you will… Read more »
Getting Started This article will cover what we refer to as the “gambit” of easy to do troubleshooting for EdgeWise USB Dongle License (Legacy) keys. There are two types of USB Dongle License keys, Legacy and the newer blue dongles for troubleshooting. For blue dongles, refer to the software node… Read more »
Getting Started This article will cover License Logging for Legacy EdgeWise Network Keys. This License Logging will include both the creation of log files and real time monitoring for Legacy EdgeWise Network Keys. Real Time Monitoring It is possible to get basic usage and error information of who is accessing… Read more »
Getting Started This article will cover and provide a solution for the Sentinel Key Not Found Error. Keep in mind the Sentinel Key Not Found error is not the only possible licensing error. However, these steps often solve other licensing errors as well. Solution First, the EdgeWise license dongle should… Read more »