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Silently Install EdgeWise

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Getting Started This article will cover how to silently install EdgeWise on a user’s machine. To begin, make sure you have downloaded the EdgeWise installer from our website, and take note of where the installer is located on your machine. Command Prompt It is important to note that you will… Read more »

USB Dongle License (Legacy) Troubleshooting

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Getting Started This article will cover what we refer to as the “gambit” of easy to do troubleshooting for EdgeWise USB Dongle License (Legacy) keys. There are two types of USB Dongle License keys, Legacy and the newer blue dongles for troubleshooting. For blue dongles, refer to the software node… Read more »

Legacy EdgeWise Network License Logging

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Getting Started This article will cover License Logging for Legacy EdgeWise Network Keys. This License Logging will include both the creation of log files and real time monitoring for Legacy EdgeWise Network Keys. Real Time Monitoring It is possible to get basic usage and error information of who is accessing… Read more »

EdgeWise License Errors

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Getting Started This article will cover the source and solution of various EdgeWise license errors. The following solutions in this article almost always solve EdgeWise license errors. However, if you still experience issues after trying all of the steps below, contact our support team, support@clearedge3d.com. Ensure you include a screenshot… Read more »

Sentinel Key Not Found Error

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Getting Started This article will cover and provide a solution for the Sentinel Key Not Found Error. Keep in mind the Sentinel Key Not Found error is not the only possible licensing error. However, these steps often solve other licensing errors as well. Solution First, the EdgeWise license dongle should… Read more »