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EdgeWise License Errors

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Getting Started This article will cover the source and solution of various EdgeWise license errors. The following solutions in this article almost always solve EdgeWise license errors. However, if you still experience issues after trying all of the steps below, contact our support team, support@clearedge3d.com. Ensure you include a screenshot… Read more »

Sentinel Key Not Found Error

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Getting Started This article will cover and provide a solution for the Sentinel Key Not Found Error. Keep in mind the Sentinel Key Not Found error is not the only possible licensing error. However, these steps often solve other licensing errors as well. Solution First, the EdgeWise license dongle should… Read more »

Faro Drivers Out Of Date/Scans Have No Point Data

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Getting Started If this error appears during Process Scans it is quite possible that your Faro Drivers are out of date. Why do I need up to date Faro Drivers for EdgeWise? EdgeWise takes advantage of the Faro Drivers for a number of different processes underneath the hood. Sometimes the… Read more »