Getting Started This error usually appears when you attempt to install EdgeWise. During installation, EdgeWise will first uninstall its current version before proceeding. In that first step, EdgeWise will attempt to call two files: unins000.exe and unins000.dat. Both of these files are located in the following folder path: C:\Program Files\ClearEdge3D\EdgeWise…. Read more »
Getting Started This article will cover how to silently install EdgeWise on a user’s machine. To begin, make sure you have downloaded the EdgeWise installer from our website, and take note of where the installer is located on your machine. Command Prompt It is important to note that you will… Read more »
Getting Started This article will cover how to resolve EdgeWise not opening after showing the splash screen. After double-clicking the EdgeWise shortcut or running the executable in another way, EdgeWise will pull the license successfully, show the Splash Screen, and appear in the Task Manager. However, once the Splash Screen… Read more »
Getting Started This article contains a list of different data sets you can use with EdgeWise. Please feel free to download the scans and use the Process Scans tool to start using in our software! Industrial Plant Registered FLS Scans Processed EdgeWise Data Pipe Rack system with with piping and structural members… Read more »
Getting Started This article will cover the Clip Tool available within EdgeWise. Similar to other clipping tools, the Clip Tool allows you to crop out a specific 3D area of your project. Clip Tool To use the clip tool, navigate to the View tab and click Clip. EdgeWise will zoom… Read more »
Getting Started This article will cover different aspects of Navigation within EdgeWise. You may find that Navigation is similar in EdgeWise to other CAD programs. Core of Navigation Getting around EdgeWise’s 3D space can be extremely efficient, if used well. The first four commands you’ll want to use are going… Read more »
Getting Started This article will cover a list of hot keys that can be used in EdgeWise. Using Hotkeys is a very simple way to speed up your workflow. Navigate (SPACE & ESC): Navigate (F): Focus (Z): Toggles the point database on and off (ENTER): Manual refresh point database (RIGHT… Read more »
Getting Started This article will cover the source and solution of various EdgeWise license errors. The following solutions in this article almost always solve EdgeWise license errors. However, if you still experience issues after trying all of the steps below, contact our support team, support@clearedge3d.com. Ensure you include a screenshot… Read more »
Getting Started This article will cover and provide a solution for the Sentinel Key Not Found Error. Keep in mind the Sentinel Key Not Found error is not the only possible licensing error. However, these steps often solve other licensing errors as well. Solution First, the EdgeWise license dongle should… Read more »
Getting Started This article will cover what to do when EdgeWise shows its Splash Screen but produces a Windows Error and doesn’t open. This is most likely related to an intel graphics .dll ig9icd64.dll that is known to have graphics related issues. Solution The following steps will involve swapping the… Read more »