Getting Started

Our ClearEdge3D products EdgeWise and Verity+Rithm using the Sentinel Licensing System provided by Thales. When attempting to activate a license or troubleshoot licensing errors, the system can be quite complex. The purpose of this article is to provide a Licensing Glossary for all terms that we use in our articles within this Knowledge Base.

Types of Licenses Glossary

• Standalone – a type of license that is activated/stored on the machine that is using the licensed software. The license can either be stored on the hard drive of the machine or on a physical USB dongle plugged into the machine.
• Network – a type of license that is activated/stored on a “host” machine. Traditionally this machine is a server or VM (virtual machine). This license is designed so that a machine/server can “host” the license and user-machines can “pull” instances of the license over the network.
• Software/Node-locked – a type of license that is activated/stored on the hard drive of the machine.
• Hardware/USB Dongle – a type of license that is stored on a physical USB dongle as opposed to being stored on the hard drive of a machine. USB Dongle licenses come in two forms: Normal and Legacy. Legacy dongles use an older licensing system that is being phased out and are gray in color and glow green. Normal dongles use the same licensing system as software licenses and are blue in color and glow red.
• Subscription – refers to a type of license that usually is purchased in 1-year increments. Once the subscription is finished, the license will be expired.
• Perpetual – refers to a type of license that allows access to the software perpetually. However, access to newer versions of the software and access to support is only granted while the license maintenance is valid and not expired.
• Maintenance – refers to a service providing access to the newest versions of the software as well as continued support. Maintenance is usually paired with perpetual licenses and is billed annually. When maintenance expires or a user is “out of maintenance”, the support contract ends and access to newer versions of the software are locked. When someone is “within maintenance” they have continued access to support and can install new versions of software as they are released.

Licensing Tools Glossary

• License Tool – this tool is used to activate licenses via “activation code.” These activation codes are sent via email. This tool can be found in your software’s respective “tools” folder: C:\Program Files\ClearEdge3D\Software\Tools.
• RUS-License Tool – this tool is used to activate and transfer licenses via “license file.” This is most often used for network license activation and license transfers. These license files consist of .c2v files (customer-to-vendor) and .v2c files (vendor-to-customer). The first tab of this tool is used to create the .c2v file while the second tab is used to activate .v2c files that are sent back. The third tab is not currently used. If you want to perform a license transfer, it is usually recommended to first contact your sales rep who will start the transfer process with our licensing admin. This tool can be found in your software’s respective “tools” folder: C:\Program Files\ClearEdge3D\Software\Tools.

Licensing Configuration and Environment Glossary

• LocalHost:1947 – the license admin control center. This can be accessed by navigating to this URL: http://localhost:1947/int/ACC_help_index.html. This control center allows a user or admin to configure network license settings and view any active licenses the machine has activated or can see over the network. 91033 is the vendor ID for EdgeWise, while 109705 is the vendor ID for Verity + Rithm.
• Features/Flags – refer to the specific components of the license that give the user access to different aspects of the software. For example, EdgeWise by default doesn’t provide access to the Plant3D plugin but the feature must be added onto the license. Features on a license can be seen by accessing the license admin control center listed above. They can also be seen in the about menu within the help tab when using EdgeWise.
• Sessions – found within the license admin control center, sessions show which machines are currently pulling a license. Most users reference sessions when they want to know who is pulling a network license.
• RTE/HASP – the RTE or “Run-Time Environment” can be thought of as the “engine” that runs the licensing system. The HASP is a method of installing this environment. These systems are installed automatically when installing EdgeWise or Verity+Rithm. When using network licenses, the respective license installation articles contain a HASP installer that installs the RTE to ensure the license is “hosted” properly.

Other Licensing Terms Glossary

• Host – the machine/server where the license has been activated. This is usually referred to in conjunction with the term “client.”
• Client – the machine where EdgeWise or Verity+Rithm is installed and will be actively used by the end-user. This is usually referred to in conjunction with the term “host.”